Terms of service
OVERVIEW
This website is operated by Etched South Africa. Throughout the site, the terms “we,” “us,” and “our” refer to Etched South Africa. We offer this website, including all information, tools, and services available, to you—the user—conditioned upon your acceptance of the terms, conditions, and policies outlined here.
By visiting our site or purchasing from us, you are engaging with our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users, including browsers, vendors, customers, and content contributors. Please read them carefully before using the site.
If you do not agree to all the terms in this agreement, you may not access the website or use any services. Your continued use of the site after any updates constitutes your acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online platform to sell our products and services.
1. ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your province or state of residence or that you are the age of majority and have given us your consent to allow your minor dependents to use this site.
You may not use our products for illegal purposes, nor violate any applicable laws while using the service.
Transmitting viruses or malicious code is strictly prohibited. Any violation may result in immediate termination of service.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (excluding payment details) may be transferred unencrypted across various networks. Payment information is always encrypted.
You agree not to copy, sell, or exploit any part of our Service without written permission.
3. ACCURACY OF INFORMATION
We do our best to ensure all information is current and correct, but we are not liable if any content is outdated or inaccurate.
We may modify the content at any time but are not obligated to update it. It’s your responsibility to monitor changes.
4. MODIFICATIONS TO PRODUCTS OR PRICING
Prices may change at any time without notice. We may also modify or discontinue any part of our service without notice.
5. PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities. These are subject to return or exchange only as per our [Refund Policy].
We try to display product images and colors accurately, but we can’t guarantee screen accuracy.
We may limit sales by region, customer, or order volume at our discretion.
6. BILLING & ACCOUNT INFORMATION
We reserve the right to cancel or limit orders at our sole discretion. You agree to provide up-to-date and accurate billing and shipping information so we can complete your order and contact you if needed.
Please review our [Refund Policy] for more information.
7. OPTIONAL TOOLS
We may offer access to third-party tools we don’t control. Use of these tools is at your own risk and subject to the terms of the respective third-party providers.
8. THIRD-PARTY LINKS
Some site content may link to external sites. We are not responsible for third-party content, services, or any damage resulting from your interaction with them. Please review their terms and policies before use.
9. USER FEEDBACK & SUBMISSIONS
Any suggestions, ideas, or submissions sent to us may be used freely without obligation to you. We are not required to maintain comments in confidence or compensate you.
We may remove content we consider unlawful or inappropriate at our discretion.
10. PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy.
11. ERRORS & INACCURACIES
From time to time, there may be typographical errors or inaccuracies in product descriptions or pricing. We reserve the right to correct or cancel orders based on such errors.
12. PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate intellectual property rights
- To upload harmful code or spam
- To abuse, harass, or discriminate
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To interfere with the site’s functionality or security
We reserve the right to terminate access if these terms are violated.
13. DISCLAIMERS & LIMITATIONS OF LIABILITY
The service and all products are provided "as is" and "as available" without warranties of any kind.
Etched South Africa is not liable for any damages resulting from the use of the service or products, including but not limited to lost profits, data loss, or any indirect or incidental damages.
14. INDEMNIFICATION
You agree to indemnify and hold Etched South Africa and its team harmless from any claim due to your violation of these Terms or applicable laws.
15. SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the remainder will remain valid and enforceable to the fullest extent permitted by law.